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Follow these instruction and you will find a solution for your problem
Key
I have lost the userid - Fill this field with your registration's e-mail and you will recive an e-mail with your userid as soon as possible.
LDAP authentication is active, functionality unvailable please call your
Key
I have lost my password - Fill this field with your userid and you will recive an e-mail (at your registration address) with the instruction for generate a new password.
LDAP authentication is active, functionality unvailable please call your